Privacy Policy.

1. Information We Collect

Personal Information You Provide

• Full name
• Email address
• Billing address
• Shipping address
• Phone number
• Order and purchase details
• Customer support communications

Automatically Collected Information

We automatically collect certain information through our website platform and analytics tools, including IP address, browser type, device information, pages viewed, interaction data, and referral sources.

2. Payment Information

We do not store or process any payment-related information such as credit card numbers or banking details. All payments are securely handled by third-party payment gateways integrated with our website. Payment data is stored and processed directly by the payment providers in accordance with their own privacy policies.

3. How We Use Your Information

• To process and fulfill orders
• To provide customer support
• To send transactional communications
• To improve website functionality and user experience
• To analyze website traffic and performance
• To conduct marketing and remarketing campaigns
• To prevent fraud and enhance security

4. Marketing & Communications

We may send marketing emails if you have opted in. You may unsubscribe at any time using the unsubscribe link included in our emails.

Even if you opt out of marketing communications, you may still receive transactional or service-related messages.

5. Analytics & Third-Party Services

We use third-party services to operate, analyze, and improve our website, including:

• Google Analytics 4 (GA4)
• Meta Ads (Facebook & Instagram)
• Google Ads
• Microsoft Clarity

These services may use cookies and similar tracking technologies in accordance with their own privacy policies.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enable site functionality, analyze traffic, remember preferences, and support marketing efforts. You can control cookies through your browser settings; however, disabling cookies may affect site functionality.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Customer data is stored until you request account or data deletion or it is no longer required for legal or business purposes.

8. Your Privacy Rights

Subject to applicable laws, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Opt out of marketing communications
• Request a copy of your data (data portability)

To exercise your rights, please contact us using the details below.

9. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. Our website infrastructure provides industry-standard security protections. However, no method of data transmission or storage is completely secure.

10. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

11. International Users

If you access our website from outside the United States, your information may be transferred to and processed in the United States where our business and servers are located.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the website constitutes acceptance of the updated policy.

13. Business Information & Contact Details

This website is owned and operated by Omi LLC.

Email: general@omipeptides.com
Phone: +66 64 491 1788